Searching for submitted orders

After you place an order, you can use the Search bar to look up the order.
Note: This feature does not apply to CSR users.

To search for an order:

  1. In the Search bar at the top of the page, select Order Number and specify all or part of the order number. If the order has multiple generations, append the suffix, for example, 12345/2. If you are a B2B user, you can also look up the order by using a purchase order number. If you are a guest user, you must also specify the e-mail address that is associated with the order.
  2. Click Go.
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